A good and “working” contact us form is a critical part of any website. Whether your website is for a small business or a large corporation there really needs to be multiple ways for your visitors to contact you because making it easy for a new customer to do business with you is a staple of any good website.
Because the internet is 24/7 you want to give a visitor to your website different ways to communicate with you and in turn convey to them that you “want their business”. Making it difficult to interact with a business with forms that ask 20 questions or what people feel is private information will drive away new customers in a hurry.
A “contact us” page is one of the customary pages you come across on every website. Many websites have an even better approach and have these contact forms on every page of their website. A contact us form, done right, does not take up much space.
First and foremost a contact us form engages the visitor on your website. More often than not, a visitor using is asking for more information – which is what we all want to produce from our websites. A contact us form acts as a conversion point that you can track the response of visitors. The main aim of every website is to get more visitors and ultimately more conversions because new customer conversions pay the bills.
Keeping your form simple and brief is essential. People will run away from filling out complex forms, so make it brief, yet effective. Be quick in responding to inquiries made and make a habit of regularly testing your own contact us form. Just because the form is out there it doesn’t mean its working properly as mail systems settings get changed.
If you have any questions please feel free to contact Denver Pro Sites at 303-725-7905. We’d be happy to help you with any internet marketing questions you might have.